Seeing zero earnings in your dashboard can be confusing, especially after your music is live on stores. This page explains the most common reasons why earnings may appear as zero and what you should do in each case.

1. Royalties Have Not Been Reported Yet

Music streaming platforms do not report earnings in real time.

How reporting works:

• Stores collect streaming and download data

• Royalties are calculated after a reporting cycle

• Reports are sent to distributors later

Most platforms report earnings weekly or monthly, and some may take 30–90 days after your release goes live. Until the store sends the royalty report, your earnings will show as zero.

This is normal and does not mean your streams are missing.

2. Your Release Is New

If your song was released recently, earnings may not appear immediately.

Common scenarios:

• The release is live, but the first royalty cycle has not closed

• Streams have started, but reporting has not begun

• Stores are still validating usage data

New releases often take time before generating visible earnings in the dashboard.

3. Stores Have Low or No Streams Yet

Earnings are generated only when your music is streamed or downloaded.

If:

• Streams are very low

• Your audience is still growing

• The release has limited reach so far

Then earnings may show as zero or very small amounts until more activity occurs.

4. Earnings Are Below the Display Threshold

In some cases, extremely small earnings may not appear immediately due to:

• Currency conversion rounding

• Minimum reporting values from stores

These small amounts are not lost. They accumulate and will appear once the store reports a higher payable value.

5. Store-Specific Reporting Delays

Each store follows its own reporting schedule.

Important to know:

• Some stores report faster than others

• Social platforms and video-based platforms may report later

• Reporting delays are controlled by stores, not by SunoDistro

SunoDistro displays earnings as soon as reports are received and processed.

6. Release or Track Issues

In rare cases, earnings may show zero due to:

• Incorrect metadata

• Duplicate or conflicting releases

• Store-side delivery or matching issues

If a store is unable to correctly match your track, earnings may be delayed until the issue is resolved.

What You Should Do

Before raising a support ticket:

• Check the release date

• Allow sufficient time for reporting cycles

• Confirm streams are occurring on stores

If earnings still show zero after a reasonable reporting period, you can raise a support ticket from your dashboard. Our team will review store reports and investigate if any issue exists.

Important Reminder

• Zero earnings does not mean your royalties are lost

• SunoDistro does not hold or hide earnings

• All royalties are credited exactly as reported by stores

Your earnings will appear automatically once stores send the data.

Need Help?

If you believe earnings should already be visible, raise a ticket from your dashboard with:

• Release name

• Store name

• Approximate date streams started

Our support team will assist you.