Revenue delays can occur even when your music is live and performing on stores. This page explains the most common reasons why royalty earnings may be delayed and when you can expect them to appear in your SunoDistro dashboard.

How Revenue Reporting Works

Music stores do not send earnings in real time. Instead, they follow structured reporting cycles:

• Streams and downloads are tracked by the store

• Usage data is verified and finalized

• Royalties are calculated and reported to distributors

Only after this process is completed does SunoDistro receive and upload the revenue to your dashboard.

Common Revenue Delay Reasons

1. Store Reporting Cycles

Each store follows its own reporting timeline:

• Some platforms report weekly

• Many report monthly

• Some may report after 30–90 days

If a store has not sent its report yet, revenue will not appear, even if streams are visible on the platform.

2. Data Verification & Anti-Fraud Checks

Stores perform internal checks to:

• Detect artificial or invalid streams

• Remove duplicate or suspicious activity

• Verify listener location and usage behavior

During verification, revenue may be temporarily withheld until the store finalizes the report.

3. New Release Processing Time

For newly released tracks:

• First revenue reports often arrive later than expected

• Stores may combine early streams into the next reporting cycle

This initial delay is normal and does not indicate a problem with your release.

4. Territory-Based Delays

Revenue may be delayed if:

• Streams come from regions with slower reporting systems

• Currency conversion is required before final reporting

Some territories report earnings later than others.

5. Metadata or Delivery Issues

Incorrect or incomplete metadata can cause delays, such as:

• Artist name conflicts

• Duplicate ISRC usage

• Mismatched track information

If a store cannot properly match your release, revenue may be delayed until the issue is resolved.

6. Store Adjustments or Revisions

In some cases, stores may:

• Revise previously reported data

• Adjust earnings due to corrections or audits

When this happens, updated revenue may appear later than expected.

What SunoDistro Does

SunoDistro:

• Uploads revenue as soon as it is received from stores

• Does not hold, delay, or modify earnings

• Reflects reports exactly as provided

All delays originate from store-side reporting processes, not from SunoDistro.

What You Should Do

Before contacting support:

• Check your release date

• Allow sufficient time for store reporting

• Review earnings over multiple weeks

If revenue is still missing after a reasonable period, raise a support ticket from your dashboard with:

• Release name

• Store name

• Approximate streaming period

Our team will review the store reports and assist you.

Key Takeaways

• Revenue delays are common in digital music distribution

• Stores control reporting timelines

• Earnings are never lost due to delays

• SunoDistro updates revenue immediately upon receipt